Shipping Policy
RechargePoint is a digital services platform operated by Arpit Agarwal. We provide digital services such as mobile recharge, DTH recharge, bill payment and related retailer services. We do not normally ship physical products to customers.
Nature of Service
All services available through RechargePoint are primarily delivered electronically. After a successful transaction, the requested digital service is processed through the applicable service provider or payment partner.
Delivery Time
For successful digital transactions, service delivery is generally initiated immediately or within a short processing period after the transaction is accepted by the relevant service provider.
Actual completion time may vary depending on the service provider, operator, bank, payment gateway, network availability and transaction status.
Pending or Failed Transactions
If a transaction remains pending or fails, customers should wait for the final status before submitting another request. Where an amount is debited but the requested service is not successfully delivered, the transaction will be reviewed according to the applicable service provider and payment status.
Physical Shipping
RechargePoint does not currently offer physical product delivery. Therefore, no physical shipping charges, courier delivery or physical delivery timelines apply to the digital services offered through the platform.
Transaction Confirmation
Customers may retain their transaction/reference number and payment details for future support requests. If the service status does not update as expected, contact support with the relevant transaction details.